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Speak to one of our gene health advisors: 0800 331 7177 or

Testimonials

Here you can read what some of our clients have to say about their experience of GeneHealth UK and the service they received. Should you wish to share your own experience, please feel free to contact us

April, 2017

Excellent communication, service and overall experience.

February, 2017

I could not be more impressed with the service that I received.

My Genetic Counsellor was professional, knowledgeable and explained everything really well. One thing that has stuck with me was her empathy. She was counselling me over the phone, but that did not interfere with the ability to deliver the personal touch.

The results of the tests were prompt. My Genetic Counsellor phoned me on Christmas Eve, again, going above and beyond. She delivered the news that there were no genetic mutations found. I felt relieved, not only for myself with regard to needing any further risk reducing treatment, but also for my daughter, that there does not seem to be any increased risk for her.

Thanks Genehealth, a truly professional experience.

February, 2017

My paternal Grandmother and Aunt both had breast cancer at a young age and I wanted to explore any potential link.  Unfortunately the NHS declined genetic testing stating I did not meet criteria.  Thankfully I found myself in the right place with this service and my genetic counsellor Vicki Kiesel guided me safely through the whole process.  I have come to trust her and her prompt and compassionate responses to me at times of distress have never failed to help.  She is calm, reassuring and her experience and knowledge shine though.  It turned out I had BRCA2 and in 2015 I had a preventative double mastectomy using an excellent surgeon recommended by Vicki.  This kind, sensitive and expert service is exactly what is required at times like this and I am so thankful for my positive experiences in the midst of all the pain and upset.  It has been my life line.  Wishing others best wishes on their journey.

February, 2017

Having lost my mum to breast cancer at an early age I decided to look into genetic testing for myself. I had been given conflicting advice from other health professionals and I wanted a service I could trust to give me the correct information. I found the service offered by GeneHealth UK to be exemplary. I was provided with lots of support and was able to have many conversations with their consultant over the phone over a timeframe to suit me. We discussed different potential outcomes and I was provided with all the relevant facts and figures to help me make my decision.

I eventually decided to go ahead with the testing. This was very straightforward and I received the results very quickly, directly from the consultant. I would wholeheartedly recommend this service to anyone considering or even just looking into genetic testing.

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